Implementation Engineer


: $122,290.00 - $161,900.00 /year *

Employment Type

: Full-Time


: Engineering

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We are looking for an Associate Implementation Manager to join a new era of digitally connected aircraft with the launch of our new aerospace solutions. We are looking for someone to assist in integrating aircraft systems, ground network infrastructure, and aviation applications elements. Our ideal candidate will have a passion for the aerospace industry and for travel. Job Description Provide daily technical and business support for onboarding new customers andor the addition of new products and services to our existing customers. Provide lifecycle customer guidance and support including diagnostic troubleshooting to resolve customer connectivity and applications problems. Maintain an ongoing daily relationship with customers Guide and coach the customer in the completion of forms and paperwork for the activation of new services or the addition of new aircraft. Prepare, submit and track Customer Service Request and Customer Service Orders using proprietary tools and systems. Support lead Implementation Managers in the development of technical reports, service reviews and special presentations, which will be delivered to the customer. Support training and workshops for new customers. Organize and support cross-functional teams in the troubleshooting and efficiently resolve them to the satisfaction of our customers. 20 Travel Qualifications BS in Electrical Engineering or Computer Science (or equivalent) 1+ years of experience with implementing new technologies Knowledge of Network Communications, including TCPIP and the OSI-stack Knowledge of Linux OS Command Line and Virtual Machine management Fluent in Microsoft Office Preferred Experience Knowledge of Airline Flight Operations and Maintenance. Amazon Web Services familiarity Knowledge in cellular and Wi-fi based connectivity services. Demonstrated hands-on experience with service provisioningPandoLogic. Category: Technology, Keywords: Implementation Engineer
Associated topics: aerospace, air craft, aircraft maintenance, astronautical, avionic, flight, propulsion, rocket, water jet, wind tunnel * The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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